Retail3 min read
Want to save the High Street? Stop targeting customers
Retailers need to think beyond acquisition and incrementality. Card-linked offers can help footfall back to the High Street.
Blogs
A collection of 16 posts
- Loyalty3 min read
How to increase customer retention with card-linking
Card-linked offers are the best way to create reward programs that cut friction and keep customers engaged.
- Company4 min read
Fidel raises an $18m Series A to accelerate FinTech innovation
Fidel API's helping accelerate the FinTech innovations driving value back to users
- Company3 min read
How Fidel’s democratising access to payment data
We’re dedicated to helping consumers get the best value out of their payment data. Here’s how.
- Customers3 min read
The startups helping smart retailers go green
Meet the startups using card-linking to help conscious consumers do good as they shop
- Loyalty4 min read
Three trends driving the evolution of customer loyalty
77% of loyalty programs fail. What are the trends you need to leverage to stay at the leading edge?
- Loyalty5 min read
The best way to create customer loyalty in shopping centres
We spoke to Björn Bjärbo, Goloyal CEO, about building loyalty in shopping centres and why knowing your customer is key.
- Company2 min read
Creating value with values: How we work for you
We created five core values to guide us as we grow. We want you to hold us accountable to them.
- Card-linking4 min read
How to build a better customer experience with card-linking
A great customer experience relies on open access, personalisation and security. Card-linking delivers all three.
- Customers1 min read
Bringing online experiences intu the real world
How real-time user insights helped one retailer build personalised shopping experiences – both online and in-person.
- Blogs2 min read
Banking on an open future - How new regulation will change the way you bank
What you need to know about how new regulation is changing the way you bank.
- Card-linking2 min read
The new kid on the block — Why card-linking is fintech’s latest darling
The rise of fintech and how card-linking is the latest trend impacting the industry.
- Company1 min read
Fidel on Rocket Fuel! 🚀
Time for Fidel to share what we have been working on since the last blog post. Our milestones have always been with the end goal of simplifying card-linked technology – see what's new!
- Company2 min read
Fidel 2018 Update 🚤
The worker bees have been busy here at Fidel over the last 6 months full steam ahead to make card linking more accessible.
- Tech3 min read
Introducing a Smarter Program Sync
For some time now, we’ve been discussing ideas on how to improve the way new merchant locations are onboarded on FIDEL programs.
- Loyalty2 min read
Linking the Online with the Offline World
Small changes can make a significant impact on customer satisfaction and loyalty. Imagine if the customer didn’t have to do anything extra to benefit from an offer, just carry out a purchase using their bank card.