Customer experience4 min read
For loyalty with the human touch, start with tech
75% of customer engagement is emotional. Creating long-term loyalty starts with an emotional connection –and for that you need tech.
A collection of 2 posts
75% of customer engagement is emotional. Creating long-term loyalty starts with an emotional connection –and for that you need tech.
Our key takeways on the trends shaping today’s customer experiences and how innovative businesses can execute on them.